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Customer Review: SANY DX500LC Excavator in Dazhou, Sichuan
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Dazhou, located in Sichuan Province, is surrounded by mountains and has a population of less than 7 million. Despite its relatively small size, Dazhou is a hub for natural resource extraction, being home to the largest sulfur production base in Asia, as well as China’s biggest marine gas field and natural gas chemical park. Due to the rich mineral resources, many companies have flocked to Dazhou, and the need for urban infrastructure projects, such as housing, road construction, and land leveling, has been rapidly increasing. This, in turn, has led to a growing demand for large machinery.
Zhao Xuechun: A Veteran Excavator Operator
Zhao Xuechun, a native of Dazhou, is a seasoned professional with over 10 years of experience in the construction machinery industry. In 2001, he entered the business by purchasing a few second-hand mini excavators and offering rental services. By 2004, he was introduced to Doosan machinery, and he has since been a loyal customer, praising the efficiency, ease of operation, fuel savings, and affordable parts of Doosan products. He also appreciates their active after-sales service.
Over the years, Zhao’s business expanded, and his equipment transitioned from smaller machines to larger ones. His business now includes not only equipment rental but also independent contracting services. Zhao provides his operators with in-depth training to ensure the machines are used efficiently and with minimal downtime. His business has undertaken major projects such as the construction of the Dazhou hockey stadium, the land preparation for the Dazhou Mine Bureau office building, and the cleanup of land for PetroChina and Sinopec factories.
Why Zhao Chose the Doosan DX500LC Excavator
As Dazhou continues to develop, the demand for large-scale machinery to flatten mountains and excavate land has increased. With this in mind, when Doosan launched the DX500LC excavator, Zhao immediately decided to purchase one. This new addition was essential for his latest project, which involves land clearing for a factory site, requiring the removal of a hillside. The region's complex geology—composed mainly of limestone, dolomite, metamorphic rocks, and sandstone—calls for an excavator with high digging power and rock-breaking capabilities.
The Doosan DX500LC has exceeded Zhao’s expectations, successfully handling the mountainous terrain and tough rock excavation tasks. The excavator’s improved hydraulic system allows the machine to perform more coordinated and flexible movements, which is essential for large-scale earthworks. Additionally, the machine has been equipped with a soil breaker for optimal performance on Zhao’s project. Since its purchase, the DX500LC has been in use for over three months, significantly boosting the progress of the project.
SANY DX500LC Excavator Features & Performance
The DX500LC is an upgraded version of the DH500LC-7, designed to meet the demands of extreme mining environments in China. It combines the durability of the DH500LC-7 series with enhancements that make it more suitable for the diverse and challenging terrain of the Sichuan Basin. With its strong power, high productivity, and improved walking stability, the DX500LC is built to handle tough and fluctuating terrain conditions. It also performs well in wet conditions, minimizing the risk of landslides and other weather-related disruptions during operations.
Some key features of the Doosan DX500LC include:
  • Hydraulic System: The advanced system ensures smooth operation, with better control over arm movements and optimized fuel efficiency.
  • Fuel Efficiency: The DX500LC is more fuel-efficient than the DH500LC-7, making it suitable for areas with varying fuel quality. The machine operates effectively on domestic diesel that complies with China’s third-tier emission standards.
  • Stability and Durability: The undercarriage has been improved for better walking stability and durability, allowing the machine to endure the rough terrain of mountainous areas and the constant rains of Sichuan.
Zhao Xuechun’s Experience with the DX500LC
During its first few months of operation, Zhao has found that the DX500LC performs exceptionally well. It has effectively reduced the time required for land clearing and increased productivity on the job site. The machine’s control panel is user-friendly, and the spacious cabin, along with a comfortable seat, ensures that operators can work efficiently for long hours without strain.
Despite the machine’s relatively low operating hours (due to seasonal weather conditions and stringent regulations on excavation in Dazhou), the DX500LC’s performance has been consistent and impressive. Zhao notes that the excavator’s fuel consumption is low, and it is well-suited for the challenging local conditions, including frequent rainfall and variable soil types.
The Importance of After-Sales Service and Financing
Zhao highlights the excellent after-sales service as one of the key reasons he continues to choose Doosan machinery. He chose a 2-year/3,000-hour warranty for the DX500LC, which covers regular maintenance and on-site repairs. Doosan’s proactive approach to service, including timely check-ups and consultations, has earned Zhao’s trust.
Additionally, Doosan offers flexible financing options to assist customers in managing cash flow, such as loans and trade-ins for old equipment. Zhao recalls a time when he had difficulty repaying his loan due to cash flow issues, but Doosan’s flexible payment terms allowed him to continue his operations smoothly.
Conclusion
The Doosan DX500LC has proven to be a reliable and efficient machine for Zhao’s land clearing projects in Dazhou. Its superior power, fuel efficiency, and ability to handle tough terrain make it an ideal choice for construction projects in the region. Zhao’s experience with Doosan machinery reflects the brand’s commitment to providing high-performance products backed by excellent customer support and after-sales service.
As Dazhou’s infrastructure continues to develop, the role of powerful and efficient excavators like the DX500LC will only become more important in meeting the demands of the region’s growing economy. Zhao’s experience with the DX500LC shows that investing in the right equipment can lead to significant improvements in productivity and profitability.
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