Yesterday, 03:03 PM
Li Ning, a post-80s excavator operator, started his career in excavating machinery after his family purchased their first excavator, the Lonking LG6060, in 2008. His father, with years of experience handling bulldozers, influenced Li Ning’s passion for machinery. From self-learning the operation and maintenance of excavators, Li Ning has since become an experienced operator, often sharing his expertise and lessons learned. Here, he shares his experience with the Lonking LG6060 after years of use.
Purchasing Information
Li Ning purchased his Lonking LG6060 excavator in the second half of 2008 from Lonking’s Henan agent, Shengshi Xing, via installment payments. He made an initial payment of 160,000 RMB and has been paying off the remainder over two years. Li Ning has high regard for the service from Shengshi Xing, particularly their flexible payment options. He appreciates their understanding, especially when business is slow: “When work was light, they allowed us to pay a bit later without pressuring us. Which other dealers would do that?”
Operational Conditions
Li Ning’s excavator is primarily used on construction sites and for agricultural land transformation. The main tasks include digging drainage ditches, leveling sites, and loading materials. The LG6060 proves itself to be a versatile and reliable machine for these daily operations.
Work Efficiency
Li Ning notes that the work efficiency of the LG6060 is decent, though its movements are somewhat slow. While it gets the job done, Li Ning feels that its slower pace is a downside, especially when compared to other models. However, considering the balance between cost and performance, the LG6060 still meets most of his needs.
Machine Performance and Issues
Since the purchase, the LG6060 has generally performed well, with only minor issues. Below are some specific issues and their resolutions:
Li Ning generally operates the machine at 1800 RPM, consuming approximately 28 RMB per hour (about 4.5 liters per hour). For hourly jobs, he uses a larger throttle, while for contracted work, the throttle is smaller. Li Ning considers this fuel consumption to be average for excavators of similar size—not too fuel-efficient, but not wasteful either.
After-Sales Service
Li Ning is generally satisfied with the after-sales service for the Lonking LG6060. Issues are quickly addressed, and he appreciates the responsive customer support from the dealer, Shengshi Xing. However, he notes that after the warranty period, service responsiveness seemed to decrease. "It might be due to a lack of sufficient after-sales staff," he speculates. Despite this, Li Ning is still satisfied with the overall service, and he plans to purchase a larger excavator from Lonking later this year.
Suggestions
When asked for feedback about Lonking and its dealers, Li Ning commended Shengshi Xing for their excellent service during the warranty period. However, he suggested that after the warranty ends, service could become more timely to maintain the same high level of customer satisfaction. For the construction machinery industry, user reputation is critical, and providing excellent after-sales service is essential for maintaining a strong customer base.
Conclusion
Overall, Li Ning is satisfied with his Lonking LG6060, a 6-ton excavator from a domestic brand. While there have been some minor issues, they were resolved promptly with minimal downtime. The machine offers a good balance of performance and cost, and Li Ning remains positive about Lonking’s future products. However, he hopes that the dealer can improve after-sales service post-warranty to ensure continued customer satisfaction and loyalty in the competitive machinery market.
Purchasing Information
Li Ning purchased his Lonking LG6060 excavator in the second half of 2008 from Lonking’s Henan agent, Shengshi Xing, via installment payments. He made an initial payment of 160,000 RMB and has been paying off the remainder over two years. Li Ning has high regard for the service from Shengshi Xing, particularly their flexible payment options. He appreciates their understanding, especially when business is slow: “When work was light, they allowed us to pay a bit later without pressuring us. Which other dealers would do that?”
Operational Conditions
Li Ning’s excavator is primarily used on construction sites and for agricultural land transformation. The main tasks include digging drainage ditches, leveling sites, and loading materials. The LG6060 proves itself to be a versatile and reliable machine for these daily operations.
Work Efficiency
Li Ning notes that the work efficiency of the LG6060 is decent, though its movements are somewhat slow. While it gets the job done, Li Ning feels that its slower pace is a downside, especially when compared to other models. However, considering the balance between cost and performance, the LG6060 still meets most of his needs.
Machine Performance and Issues
Since the purchase, the LG6060 has generally performed well, with only minor issues. Below are some specific issues and their resolutions:
- Engine: There have been no issues with the engine, and it has run without any major problems.
- Hydraulic System: Although no significant failures occurred, Li Ning experienced an issue with a multi-way valve oil pipe that leaked. The agent replaced the pipe free of charge, and the problem was resolved.
- Oil Level Sensor: There was a problem with the oil level sensor not displaying correctly. The agent replaced it under warranty, and the issue was resolved.
- Air Conditioning: The air conditioning had poor cooling performance, but after the agent added Freon free of charge, the cooling improved significantly.
Li Ning generally operates the machine at 1800 RPM, consuming approximately 28 RMB per hour (about 4.5 liters per hour). For hourly jobs, he uses a larger throttle, while for contracted work, the throttle is smaller. Li Ning considers this fuel consumption to be average for excavators of similar size—not too fuel-efficient, but not wasteful either.
After-Sales Service
Li Ning is generally satisfied with the after-sales service for the Lonking LG6060. Issues are quickly addressed, and he appreciates the responsive customer support from the dealer, Shengshi Xing. However, he notes that after the warranty period, service responsiveness seemed to decrease. "It might be due to a lack of sufficient after-sales staff," he speculates. Despite this, Li Ning is still satisfied with the overall service, and he plans to purchase a larger excavator from Lonking later this year.
Suggestions
When asked for feedback about Lonking and its dealers, Li Ning commended Shengshi Xing for their excellent service during the warranty period. However, he suggested that after the warranty ends, service could become more timely to maintain the same high level of customer satisfaction. For the construction machinery industry, user reputation is critical, and providing excellent after-sales service is essential for maintaining a strong customer base.
Conclusion
Overall, Li Ning is satisfied with his Lonking LG6060, a 6-ton excavator from a domestic brand. While there have been some minor issues, they were resolved promptly with minimal downtime. The machine offers a good balance of performance and cost, and Li Ning remains positive about Lonking’s future products. However, he hopes that the dealer can improve after-sales service post-warranty to ensure continued customer satisfaction and loyalty in the competitive machinery market.
