4 hours ago
Old Tao, an experienced excavator operator, entered the excavator industry in 2005. Starting with a Shandong Huaxin agricultural wheeled excavator, he later purchased several machines, including the SANY SY65C and Caterpillar 305CR excavators. In addition to operating the machines, Old Tao also serves as the accountant and secretary for his village. After a busy day, he often shares his experiences and insights on forums with other excavator enthusiasts. Today, we’ll take a closer look at his experience with the SANY SY65C compact excavator.
Purchase Information
Old Tao purchased his SANY SY65C excavator on November 19, 2008, from the Anhui SANY dealer, Hefei Xiangyuan Company. The total price was 370,000 RMB, with a down payment of 109,000 RMB, financed over three years. At the time, he considered several other models, including the Komatsu PC60, Hitachi ZX60, and Kubota KX161, but ultimately chose the SANY SY65C. According to Old Tao, the key reasons for his decision were the excavator's speed, fuel efficiency, and the good reputation of SANY’s Anhui dealership.
Work Conditions
Unlike the Beijing-based users we've previously interviewed, Old Tao primarily works in his hometown area, handling tasks such as rural housing foundation digging, agricultural water conservancy projects, and municipal construction. The work conditions are more rural, with a variety of local construction projects.
Work Efficiency
The SANY SY65C performs excellently in daily tasks, including leveling, trenching, and loading. Its speed and performance are on par with imported compact excavators, which has helped Old Tao accumulate a solid customer base in his local area. He takes pride in the machine's efficiency, which helps him secure more jobs.
Machine Performance and Issues
Old Tao reports that the engine and hydraulic system of his SY65C have never experienced major issues. However, he did encounter a few minor problems during its operation:
Fuel Consumption
When operating the excavator, Old Tao usually uses 7 throttle notches, resulting in a fuel consumption of around 4.2 liters per hour. He considers this relatively fuel-efficient compared to other excavators in the same class. He also emphasizes the importance of using higher throttle settings to protect the engine, as prolonged low throttle usage can lead to engine damage. He compares it to driving a car in a low gear constantly, which could cause wear and tear over time. By using the appropriate throttle setting, he ensures the longevity of his machine.
After-Sales Service and Parts
Old Tao is highly satisfied with the after-sales service provided by SANY’s Anhui dealer, Hefei Xiangyuan. He describes their service as responsive, enthusiastic, and reliable. He also appreciates SANY's "Service Thousands of Miles" campaign, which further strengthens his confidence in the company’s commitment to customer care. Regarding parts, Old Tao consistently uses genuine SANY parts purchased from the dealer, as he believes this ensures the quality and longevity of his equipment.
Improvement Suggestions
During the interview, Old Tao mentioned that he recently saw the new version of the SY65C and was pleased to see that many of the small issues with his machine had been addressed in the updated model. He was impressed with SANY’s quick improvements and innovation. He also shared that he is currently considering purchasing a 5-ton excavator, with the SANY SY55 being his primary choice.
Summary
Old Tao's experience with the SANY SY65C has been largely positive, with no major issues to report. The machine's work efficiency and fuel economy are excellent, and it compares favorably to Korean brands in the same class. More importantly, the high-quality after-sales service provided by SANY’s Anhui dealership has earned him great satisfaction. This strong after-sales support has contributed to the success of SANY excavators in his local market. We will continue to follow Old Tao’s experience and provide real-world insights for those considering purchasing the SANY SY65C.
Purchase Information
Old Tao purchased his SANY SY65C excavator on November 19, 2008, from the Anhui SANY dealer, Hefei Xiangyuan Company. The total price was 370,000 RMB, with a down payment of 109,000 RMB, financed over three years. At the time, he considered several other models, including the Komatsu PC60, Hitachi ZX60, and Kubota KX161, but ultimately chose the SANY SY65C. According to Old Tao, the key reasons for his decision were the excavator's speed, fuel efficiency, and the good reputation of SANY’s Anhui dealership.
Work Conditions
Unlike the Beijing-based users we've previously interviewed, Old Tao primarily works in his hometown area, handling tasks such as rural housing foundation digging, agricultural water conservancy projects, and municipal construction. The work conditions are more rural, with a variety of local construction projects.
Work Efficiency
The SANY SY65C performs excellently in daily tasks, including leveling, trenching, and loading. Its speed and performance are on par with imported compact excavators, which has helped Old Tao accumulate a solid customer base in his local area. He takes pride in the machine's efficiency, which helps him secure more jobs.
Machine Performance and Issues
Old Tao reports that the engine and hydraulic system of his SY65C have never experienced major issues. However, he did encounter a few minor problems during its operation:
- At around 2,200 hours, the idler wheel broke. Due to the heavy workload, Old Tao didn’t replace it immediately, which led to louder noise during travel.
- There was an issue with the display screen, which was replaced for free by the dealer.
- The fuel tank’s oil level sensor malfunctioned and was also replaced free of charge.
- The travel motor was replaced for free.
Fuel Consumption
When operating the excavator, Old Tao usually uses 7 throttle notches, resulting in a fuel consumption of around 4.2 liters per hour. He considers this relatively fuel-efficient compared to other excavators in the same class. He also emphasizes the importance of using higher throttle settings to protect the engine, as prolonged low throttle usage can lead to engine damage. He compares it to driving a car in a low gear constantly, which could cause wear and tear over time. By using the appropriate throttle setting, he ensures the longevity of his machine.
After-Sales Service and Parts
Old Tao is highly satisfied with the after-sales service provided by SANY’s Anhui dealer, Hefei Xiangyuan. He describes their service as responsive, enthusiastic, and reliable. He also appreciates SANY's "Service Thousands of Miles" campaign, which further strengthens his confidence in the company’s commitment to customer care. Regarding parts, Old Tao consistently uses genuine SANY parts purchased from the dealer, as he believes this ensures the quality and longevity of his equipment.
Improvement Suggestions
During the interview, Old Tao mentioned that he recently saw the new version of the SY65C and was pleased to see that many of the small issues with his machine had been addressed in the updated model. He was impressed with SANY’s quick improvements and innovation. He also shared that he is currently considering purchasing a 5-ton excavator, with the SANY SY55 being his primary choice.
Summary
Old Tao's experience with the SANY SY65C has been largely positive, with no major issues to report. The machine's work efficiency and fuel economy are excellent, and it compares favorably to Korean brands in the same class. More importantly, the high-quality after-sales service provided by SANY’s Anhui dealership has earned him great satisfaction. This strong after-sales support has contributed to the success of SANY excavators in his local market. We will continue to follow Old Tao’s experience and provide real-world insights for those considering purchasing the SANY SY65C.
