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Troubleshooting Track Seal, Travel Power Loss, and Idler Damage on a John Deere 370LC
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A Mid-Size Excavator with Big Responsibilities
The John Deere 370LC hydraulic excavator, introduced in the late 1990s, was designed for heavy-duty earthmoving, demolition, and utility work. With an operating weight of approximately 80,000 lbs and powered by a 225 hp diesel engine, it featured advanced hydraulics, a long undercarriage for stability, and electronic monitoring systems. Though production was limited compared to the more common 330LC and 450LC models, the 370LC earned a reputation for reliability and balance in mid-size fleet operations.
Terminology Clarification
  • Track Seal: A component that prevents hydraulic oil from leaking out of the final drive and keeps contaminants from entering.
  • Swivel Joint (Rotary Manifold): A hydraulic coupling that allows fluid to pass between the upper and lower structures of the excavator while rotating.
  • Top Idler: A guide wheel that supports the upper portion of the track chain, helping maintain tension and alignment.
Replacing the Track Seal Safely
One of the most critical repairs involves replacing a failed track seal. This requires splitting the track and removing the front idler assembly. On the 370LC, the recoil spring and adjuster typically come out as a single unit. Due to the stored energy in the recoil spring, this procedure is considered hazardous and should only be performed by experienced technicians or under dealer supervision.
Recommended steps:
  • Release track tension using the grease valve on the adjuster.
  • Remove track pads and split the chain using a master pin or cutting torch.
  • Extract the idler and recoil assembly with proper lifting equipment.
  • Replace seals, inspect bearings, and reassemble with fresh grease.
Diagnosing Sluggish Travel Power
A sudden drop in travel power, especially when all filters and fluids appear normal, often points to internal hydraulic issues. On the 370LC, the most common culprits include:
  • Swivel Joint Seal Failure: Internal leakage can reduce pressure to the travel motors without visible oil loss.
  • Pump Pressure Sensor (P Sensor): A faulty sensor can cause both tracks to slow down simultaneously.
  • Electronic Control Faults: Monitor readings and fault codes can reveal issues with valve timing or pump command signals.
Technicians recommend checking travel pressures using diagnostic ports and verifying sensor outputs. If the machine has a Dr. ZX interface, it can be used to access fault codes and pressure data directly. In one case, a simple seal replacement in the swivel joint resolved a persistent travel issue that had stumped multiple mechanics.
Understanding Idler Flat Spots
A flat spot on the top idler typically results from jamming or prolonged immobility under load. If rocks or debris wedge behind the idler, it can prevent rotation and cause wear in a single location. Even if the idler resumes turning, the damage may persist and worsen over time.
Preventive measures:
  • Clean track frames regularly to remove embedded debris.
  • Inspect idler rotation during routine maintenance.
  • Replace damaged idlers promptly to avoid chain misalignment.
Conclusion
The John Deere 370LC, while robust, requires careful attention to its undercarriage and hydraulic systems. Replacing track seals demands precision and safety awareness. Travel power loss may stem from hidden hydraulic leaks or sensor faults, and idler damage often reflects environmental stress. With proper diagnostics and experienced hands, these issues can be resolved without excessive downtime or cost—restoring the machine to its full operational potential.
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