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Komtrax Web Screen User Guide and Features
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Introduction
Komtrax is Komatsu’s advanced remote monitoring system designed to track and manage equipment operational data via web-based interfaces. It provides detailed insights into machine status, maintenance needs, location, and operational efficiency to owners and technicians worldwide. It plays a crucial role in fleet management, reducing downtime and optimizing equipment productivity.
Access and Login
  • Komtrax is accessed through a web browser by visiting the designated Komtrax URL and entering authorized credentials.
  • For first-time users, acceptance of terms and conditions is required.
  • Compatible with devices supporting internet, including PCs and tablets.
Screen Layout and Information Areas
  • Typical Komtrax web interface divides data into areas including information display panels, navigation menus, and detailed reports.
  • Displays vary depending on user customization and selected equipment.
Key Functionalities
  • Machine Status: Real-time operational status displays whether the machine is running, idle, or in setup mode using color-coded indicators (e.g., blue for running, yellow for idle, orange for setup).
  • Working Hours and Usage Trends: Cumulative and segmented operational hours, daily run times, and load trends for various components are tracked for maintenance planning.
  • Maintenance Inspection Information: Scheduled service reminders based on hours and calendar dates; users can reset service timers post-maintenance; custom maintenance items are supported.
  • Event History: Logs alarms, faults, warnings, and operational interruptions for inspection and diagnostic support.
  • Machine Library: Consolidated list of all machines in a fleet visible to the user, supporting rapid selection and review.
  • Location Tracking: GPS tracking shows current and historical machine locations on interactive maps.
  • Operator Management: Records operator details associated with specific machines and jobs, allowing performance and usage tracking.
Additional Features
  • Data export options including CSV and PDF reports for offline analysis.
  • Options for monitoring fuel consumption, production counts, and specific component loading.
  • Subscription-based club membership features unlock advanced analytics like auto time studies and load trend comparisons.
  • System automatically updates software and screen layouts over time without requiring user intervention.
Maintenance and Operational Benefits
  • Proactive maintenance management reduces unexpected breakdowns and extends machine lifespan.
  • Enables logistics and site managers to optimize machine allocation and operational scheduling.
  • Remote diagnostics accelerate troubleshooting and reduce service visit times.
  • Fleet-wide visibility supports compliance with operational and safety regulations.
Terminology
  • Operational Hours: Time during which the machine’s control systems are active and the equipment is engaged in work.
  • Load Trend: Analysis of mechanical load patterns on specific parts or systems over time.
  • Event History: Detailed record of irregular machine behaviors including alerts and error codes.
  • GPS Tracking: Global positioning system showing accurate real-time location.
  • Maintenance Timer Reset: Manual input to signal completed servicing, updating maintenance schedules.
Summary
The Komtrax web interface offers a powerful and user-friendly platform for monitoring Komatsu machinery remotely, presenting real-time data and historical insights crucial for efficient fleet management. Its comprehensive features enable enhanced maintenance scheduling, operator oversight, and operational transparency. By leveraging Komtrax, equipment owners can maximize uptime, reduce costs, and ensure safer, more productive machine use across diverse applications.
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