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User Experience with the Joint Venture Hitachi ZX250H-3G Excavator
#1
Recently, we interviewed an operator in Changping District, Beijing, who has been using the joint venture Hitachi ZX250H-3G excavator for the past three years, with a total of 4300 hours of operation. Let's explore his experience and how this excavator performs in various work conditions.
Purchase Information
The operator's employer is from Shandong, and the Hitachi ZX250H-3G was purchased through financing in 2010 from Beijing Junma. The financing period is three years, with a total price of 1.3 million RMB, and the excavator has been in operation for 4300 hours. The loan has not yet been fully repaid.
Over the years, the employer has owned various brands of excavators, including two Shinsei 240 large excavators, a Doosan 225 excavator, and a Komatsu PC56 small excavator. While the loans for the previous excavators have been paid off and are currently profitable, the loan for the Hitachi ZX250H-3G remains outstanding.
When asked why the employer has purchased a mix of brands, the operator explained that it was due to fluctuating working capital. When funds were sufficient, the employer would opt for higher-priced brands, while more cost-effective brands were purchased during leaner times. For example, the Doosan 225 was purchased under such circumstances.
Operator Information
The operator, Wang, is from Zhangjiakou, Hebei, and is in his 30s. He has been working with his employer for many years and has extensive experience operating different brands of excavators, including the Shinsei, Doosan, and Komatsu machines.
Equipment Condition and Work Environment
Since its purchase in 2010, the Hitachi ZX250H-3G has run for 4300 hours. The majority of the work involves various small tasks such as trenching, land leveling, pipe laying, and landscaping. The machine has also been used on a few mining sites and for occasional crushing work. However, it has mostly handled short-term projects with minimal heavy-load operations. Wang is diligent about maintenance, so the excavator looks almost new.
The equipment is used for jobs like:
  • Earthmoving work: 1200 RMB per day
  • Crushing work: 1800 RMB per day
  • Crushing work (self-fueled): 3500 RMB per day
Work Efficiency and Fuel Consumption
When compared to the Shinsei excavators Wang has operated in the past, the Hitachi ZX250H-3G's speed is slightly slower, particularly in rotation and digging movements. However, Wang is quite satisfied with the excavator's digging power, especially when working with tough soil. The H-version mining arm provides ample power for earthmoving tasks.
Regarding fuel consumption:
  • The average fuel consumption for a full-day job is approximately 900 RMB.
  • If the job site provides fuel, the operator increases the throttle to around 8 levels (out of 10) for better efficiency.
  • When using personal fuel for the job, the throttle is lowered to about 5 levels to save costs while maintaining a slower, more precise pace.
The fuel is sourced from various providers, including Sinopec and PetroChina, as well as on-site suppliers. Thankfully, the direct-injection system on the ZX250H-3G has not experienced any fuel-related issues.
Product Performance and Issues
  1. Engine:
    The Hitachi ZX250H-3G is equipped with the Isuzu AA-6BG1T direct-injection engine. It provides sufficient power and has operated smoothly without any overheating issues.
  2. Hydraulic System:
    The hydraulic system has proven to be stable, with no major faults affecting work performance. The walking mechanism is powerful, but the rotational bearing has a slight gap in design, leading to less smooth and stable rotation.
  3. Work Equipment:
    Overall, the work equipment is very sturdy and has been capable of handling various projects, including tough soil excavation.
  4. Other Components:
    The alternator belt was recently replaced after it snapped during operation. Fortunately, the issue was detected in time, and a new belt was installed at a minimal cost.
After-Sales Service
Wang is not completely satisfied with the after-sales service from the dealer. When calling for assistance, the response time is usually one to two days. However, after the warranty expired, Wang has had little interaction with the dealer except for paying the remaining loan installments.
Parts and Maintenance
After the warranty period, the employer stopped purchasing original parts from the dealer to save costs. Instead, cheaper third-party parts are sourced from the parts market, especially for the air filter, engine oil filter, and fuel filter. Wang mentioned that despite using non-original parts, there has been no noticeable difference in performance. Maintenance intervals are slightly adjusted, with the operator performing maintenance a few hours earlier than the recommended schedule.
Summary
Wang's experience with the Hitachi ZX250H-3G highlights the excavator's stability and adaptability for various work conditions. Although it has a few minor issues such as the hydraulic oil pipe leakage and rotational smoothness, its overall performance is reliable, especially when dealing with tough soil and earthmoving tasks.
For those looking to invest in an excavator, the Hitachi ZX250H-3G stands out for its strong digging power and fuel efficiency. With proper maintenance and a mindful approach to operating costs, this excavator can be a solid investment for small to medium-scale projects.
Wang also noted that, like many other machine owners, his employer is facing challenges with recovering payments for completed projects. Despite this, Wang remains optimistic, acknowledging the financial pressure on the employer and hoping for smoother cash flow in the future.
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User Experience with the Joint Venture Hitachi ZX250H-3G Excavator - by MikePhua - Yesterday, 10:30 PM

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