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Why Does the John Deere 310G Run Erratically with Code F494
#1
Background of the John Deere 310G Backhoe Loader
The John Deere 310G is a mid-2000s backhoe loader powered by a Tier II-compliant diesel engine and equipped with electronic fuel control. Manufactured by Deere & Company, a global leader in agricultural and construction machinery since 1837, the 310G was designed for versatility in trenching, loading, and site prep. With over 20,000 units sold across North America, it remains a common sight on job sites and farms.
The 310G uses a DE10 electronically controlled injection pump paired with an ECU (Electronic Control Unit) to manage fuel delivery. This system allows for precise timing and fuel metering but introduces complexity when diagnosing faults.
Terminology Notes
  • ECU (Electronic Control Unit): The onboard computer that controls engine functions including fuel injection.
  • DE10 Pump: A pulse-width modulated injection pump used in Tier II Deere engines.
  • F494 Code: Diagnostic trouble code indicating “Pump Control Valve Closure Too Long,” meaning the solenoid inside the pump is not responding within expected timing.
  • Pulse Width Modulation (PWM): A method of controlling voltage to a solenoid by varying the duration of electrical pulses.
Symptoms and Diagnostic Observations
A 2004 John Deere 310G with 1,300 hours exhibited consistent erratic running behavior. The engine idled smoothly for approximately 3 minutes, then began sputtering. Restarting the engine temporarily resolved the issue, but the cycle repeated predictably. The F494 code was logged, pointing to a fuel control fault.
Key observations included:
  • Stable idle at 900 RPM, followed by sudden misfiring.
  • Test light on pump solenoid wires showed erratic pulsing when the issue began.
  • Cracked injector lines revealed intermittent fuel delivery.
  • Fuel tank vacuum was corrected, and filters replaced, but the issue persisted.
Recommended Troubleshooting Steps
  • Check fuel pressure at the filter head during the fault. Low pressure can trigger F494.
  • Inspect return lines for kinks or restrictions, which may cause backpressure.
  • Manipulate wiring between ECU and pump during operation to detect shorts or poor connections.
  • Press on ECU housing to test for internal board faults.
  • Clean fuse box terminals, especially the injection pump fuse, to eliminate corrosion-based voltage drops.
Known Issues and Component Behavior
The DE10 pump and its solenoid are known weak points. The solenoid cannot be tested by resistance or voltage due to its PWM nature, and it is not sold separately. The ECU monitors solenoid timing and adjusts commands based on feedback. If the solenoid sticks or the ECU misinterprets timing, fuel delivery becomes erratic.
Technicians report that both the ECU and pump are common failure points, and misdiagnosis can lead to unnecessary part replacement. A typical dealer response involves replacing the pump first, followed by the ECU if the issue persists—each costing over $2,000 and requiring programming.
Real-World Technician Insights
One mechanic noted that the ECU can detect solenoid movement timing, and changes in pulse behavior may reflect internal sticking. Another emphasized that Service Advisor software is essential for accurate diagnosis, as it can read timing values and solenoid response metrics.
A third technician warned that replacing the ECU requires dealer programming, and the old unit must be available to transfer calibration data.
Additional Checks and Suggestions
  • Verify tachometer signal stability, as crank sensor faults can disrupt ECU timing.
  • Use a known-good ECU from a similar machine to test before purchasing a new one.
  • Check all grounds, especially those shared with the ECU, for continuity and corrosion.
Conclusion
The F494 code on a John Deere 310G often stems from a complex interaction between the DE10 pump solenoid and the ECU. While the symptoms may appear mechanical, the root cause is frequently electrical or software-related. Accurate diagnosis requires fuel pressure testing, wiring inspection, and ideally, access to Deere’s Service Advisor. In the world of electronically controlled diesel engines, timing is everything—and every pulse counts.
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